Haryana launches free helpline to aid farmers in procurement

Chandigarh: In order to facilitate the farmers during the ensuing Rabi procurement season in these difficult times of the COVID-19 Pandemic, the Haryana Government has set up a 24x7 Toll-free helpline facility for procurement during Rabi Season-2020 while ensuring social distancing norms.
While stating this here today, a spokesman of Haryana State Agricultural Marketing Board said that a dedicated 24x7 Toll-free helpline No. 1800-180-2060 with thirty lines has been established in the Head Office of HSAMB, Sector-6, Panchkula, which would be fully operationalized by April 13, 2020.

An ideal lay out plan for every mandi and procurement centre has been circulated to all districts to ensure that no farmer, labourer, arhtia or transporter gets infected even as every single grain of wheat, gram, mustard and sunflower of every farmer of Haryana is procured at Minimum Support Price (MSP).

He said that the staff deployed in the Helpline room would operate in three shifts - 7 am to 3 pm, 3 pm to 10 pm and 10 pm to 7am. A proforma has been devised which comprises name, father’s name, village and district alongwith the mobile number of the farmer registered on “Meri Fasal Mera Byora” portal.

He said that to facilitate the farmers, their issues would be broadly categorized into three parts that is procurement related issues, infrastructure related issues and Corona related issues. All the calls received on the Helpline number from the farmers would be recorded by the operators.