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    Uber's GSS team in India leads map updates across 150 global cities during lockdown

    Synopsis

    In a statement, Uber said its GSS team has led more than 200 localisation projects, including in-app messages in local languages to keep riders and drivers updated about new offerings, closure of services, various earning opportunities and financial assistance for drivers.

    uberAgencies
    The ride-hailing firm in May had made it globally mandatory for all riders and drivers to wear a mask or face covering during a ride.
    Ride-hailing company Uber has announced that its Global Scaled Solutions (GSS) team in India based out of Hyderabad and Bengaluru has led map updates across more than 150 cities globally, factoring in road closures, new routes and Covid containment zones during the recent lockdown.

    In a statement, Uber said its GSS team has led more than 200 localisation projects, including in-app messages in local languages to keep riders and drivers updated about new offerings, closure of services, various earning opportunities and financial assistance for drivers.

    Uber said it has also improved product launches through data engineering and analytics program and scaled quality assurance for all products and features launched globally, from India.

    GSS runs scaled programs for multiple products and businesses including Rides, Eats, Freight, Advanced technologies and Uber for business. The company said eighty percent of its GSS team is based out of Hyderabad and Bengaluru, consisting of more than 100 program managers, engineers, analysts and product managers, working on transforming digital assets for Uber, accelerating the product development lifecycle and enabling products and businesses to scale globally in line with its aim of building in India for the world.
    The GSS team, on the safety front, developed a mask verification feature in the App, wherein the new technology verifies if drivers were wearing a mask by asking them to take a selfie before they go online. The ride-hailing firm in May had made it globally mandatory for all riders and drivers to wear a mask or face covering during a ride.

    “Our engineers and tech program managers across countries have been working tirelessly to address various challenges presented by the COVID-19 outbreak,” said Megha Yethadka, director, program management, Tech, who leads the GSS teams globally. “From creating new products to launching new business units quickly, the Uber tech team has been steering varied technology innovations enabling Uber to rapidly cater to the needs of cities and citizens around the world.”
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    The Economic Times

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