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    What is SBI’s latest customer service contact number?

    Synopsis

    The bank will now provide more than 30 financial options that may be accessed from the comfort of home, 24 hours a day, seven days a week. These options are also available in 12 different languages.

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    In order to provide customers with a personalized experience, the State Bank of India (SBI) has announced the launch of its next-generation Contact Centre service.

    According to an SBI press release, the bank will now offer 30+ financial options which will be available for 24 hours a day, 7 days a week from the convenience of home, and offered in 12 languages.

    Currently, the Contact Centre serves in 12 languages includes Hindi, English, Telugu, Bengali, Tamil, Kannada, Marathi, Malayalam, Odia, Gujarati, Assamese and Punjabi.
    To further streamline the procedure, the bank has developed simple-to-remember 4-digit toll-free numbers (1800-1234 or 1800-2100).

    According to the SBI press release, “The customers can avail of an array of services related to accounts, ATM cards and Cheque book, Emergency services (ATM card or digital channel blocking), access to digital products and support, product information, etc. The bank has provided revamped, simplified scripts, and soft skill training capabilities to resolve most banking queries effectively on the call to all the customer support representatives. In the future, the bank aims to explore embedding advanced AI/ML-based technologies, including conversational IVR, and voice bots."

    According to the SBI website, " Please Call SBI's 24X7 helpline number i.e. 1800 1234 (toll-free), 1800 11 2211 (toll-free), 1800 425 3800 (toll-free),1800 2100(toll-free) or 080-26599990. Toll free numbers are accessible from all landlines and mobile phones in the country."

    SBI toll-free helpline numbers

    Sr NoToll Free Number
    118001234
    218002100
    31800112211
    418004253800

    Services through dedicated Toll-free numbers
    Sr NoToll Free NumberSupport provided for
    11800 1111 09For unauthorised transaction reporting)
    21800 1111 01SBI YONO
    31800 11 0009Pensioners
    41800 11 0001PMJDY
    51800 11 0018SBI FASTag
    61800 11 2017GST
    71800 11 2018Home Loan
    81800 425 9760Income Tax Refund Orders (ITRO)
    91800 8900Wealth & Platinum customers
    101800 1111 03SBI Doorstep Banking Services

    International customers
    The Contact Centre services can also be availed by calling +91-80-26599990 (toll number). Our overseas customers can make use following International Toll Free Numbers (ITFNs) that serves 20 countries.

    In addition to phone calls, you can email the Contact Center at contactcentre@sbi.co.in with your inquiries.

    Never answer to any email, phone call, or SMS that asks for your personal information, such as your ATM PIN, ATM Card details, Password, User Name, etc., no matter how enticing or official-looking they may appear to be. These messages are issued by scammers to coerce you into disclosing your credentials.
    ( Originally published on Oct 11, 2022 )

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