Everise provides services in areas of health and wellness, travel and hospitality, media and communications, financial services and logistics & supply chain. Everise has 16,000 employees. It operates in Colombia, Guatemala, Ireland, India, Malaysia and the Philippines, with headquarters in Singapore and the US.
Mumbai: Global outsourcing firms such as Accenture and Teleperformance are competing with a clutch of private equity funds for potential acquisition of global ITeS firm Everise. The company, backed by Brookfield Asset Management, is expected to be valued at $1.3 billion, said multiple people aware of the development. Investment banks Morgan Stanley and BNP Paribas are advising Brookfield in this potential transaction.
Buyout funds such as Blackstone, BPEA EQT, KKR, Carlyle, Apax and Warburg Pincus are interested and non-binding bids are likely to be placed by early June, added sources. In 2020, Brookfield acquired Everise from Everstone after outbidding global outsourcing provider Platinum in a deal worth $450 million.
Everise provides services in areas of health and wellness, travel and hospitality, media and communications, financial services and logistics & supply chain. Everise has 16,000 employees. It operates in Colombia, Guatemala, Ireland, India, Malaysia and the Philippines, with headquarters in Singapore and the US. Everise is expected to post revenue of $500 million and operating profit of $100 million in CY23, against $417 million revenue and $78 million ebitda in CY22, said sources.
Spokespersons with Brookfield, KKR, Blackstone, Apax, BPEA EQT and Accenture declined to comment. Mails sent to Carlyle, Warburg Pincus and Teleperformance remained unanswered. Everstone had partnered with Sunrise BPO in 2016 to launch Everise and expanded the business through multiple buyouts. After the Brookfield transaction, Sunrise BPO CEO, Sudhir Agarwal, owns a minority stake in Everise. The company subsequently expanded its footprint through the acquisition of US-based C3 (CustomerContactChannels), a global CRM solutions provider, in 2016.
French customer experience major Teleperformance Group has been expanding its presence in markets like India after its $1-billion acquisition of BPO firm Intelenet from Blackstone in 2018. Similarly, Carlyle made a strong presence in India through a $3-billion acquisition of Baring PE Asia-owned IT services firm Hexaware in 2021. Others in the race for Hexaware included KKR, Bain Capital and Teleperformance.
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